About Us/Customer Feedback

Here at Fretsounds we specialise in supplying quality acoustic guitar strings and have been providing our fellow guitar playing customers with strings since 2010. Since then, we have worked hard to establish a first-class reputation for our standard of customer service. You can be assured that every effort will be made in providing the highest quality of service to you our customers, and fellow guitar players.

The Santa Cruz Parabolic Tension acoustic guitar strings that we stock are highly regarded and extremely popular, therefore we decided to simply specialise in these outstanding acoustic guitar strings. If any advice or recommendations are needed, please do not hesitate to contact us, as we will have played these strings on various guitars (with the exception of Baritone strings/guitars).

Happy Pickin’…

A Few Words From Our Guitar Playing Customers

  • Bought some acoustic strings and I have to say, some of the best customer service I ever had - got a phone call after my purchase as was due free delivery, and also talked strings and guitars. Would highly recommend!

    Customer: C F

  • I would like to thank you for your help and advice, and to say that I received excellent customer service from Fretsounds.

    Customer: K T

  • I've purchased many sets of strings from you over the years, and always been impressed with your service.

    Customer: R C

  • Superb products delivered with professional punctuality and outstanding customer service - Santa Cruz Parabolic Strings - ALL my acoustic guitars sound better with Santa Cruz strings...FACT

    Customer: R R

  • These Santa Cruz Strings are incredible. I used others for years, but since recording with these on my Lowden, I am blown away completely! - so more orders on way.

    Customer: P S

  • I have tried loads of well regarded brands over the years and the Santa Cruz strings kick them into the weeds. My guitar is better in tune over the fretboard, and the tone has gained warmth and definition. I don't think I will be using anything else from now on.

    Customer: C F

  • I didn't really believe these Santa Cruz strings would be so much different, you can be very sceptical about these fab new innovations - But in this case, they are actually really, really good!!!

    Customer: T H

  • I have just put a set of the Santa Cruz Parabolic Low tension strings on to my Bourgeois guitar, replacing a set of light gauge strings, WOW! The guitar has just come alive, a beautiful even and balanced tone across all six strings, they sound fantastic.

    Customer: K T

  • The Santa Cruz Parabolic Low Tension strings really make my 2014 Martin Custom Shop 0-28 Cocobolo really sing. I wasn’t sure what gauge to use but the Santa Cruz made it happen! Very happy!

    Customer: I P

  • Received the strings this morning. Just a quick email to say thanks for the great service. Also, it does seem these Santa Cruz strings Live up to the hype and really are the dogs dangalies!

    Customer: J W

  • The (Santa Cruz) strings have arrived. Just make my J-45 sing!!! Thank you very much

    Customer: C T

  • The Santa Cruz DADGAD Low Tension are giving me really clear tonal separation on my Lowden - guitar now sings! Best I've tried, so good I've ordered another couple of sets!

    Customer: S H

  • I have tried a number of different makes of strings - none of which made my Taylor K24CE Builders Addition sing and play like the Santa Cruz Low Tension strings! I'm glad I found them through yourselves.

    Customer: J G

  • Just got my Santa Cruz strings today and stuck them on a new Martin D-28 1941 Authentic and it's transformed the guitar into what I hoped it might sound like 20 years down the line!

    Customer: D S

  • I use the Santa Cruz Low Tension strings on my Bourgeois OM Guitar. For me there's nothing better!

    Customer: T E

  • Thanks for the heads-up on the order. My acoustic guitars have Come Alive with these Santa Cruz strings - they are simply brilliant!

    Customer: T L

  • These Santa Cruz DADGAD strings are superb. They provide a very well balanced but lively sound with clear rounded bass notes and bright tops. They feel great under the fingers, being both flexible without going out of tune when using a capo. Best of all - they last extremely well.

    Customer: D R

  • If you have not tried these Santa Cruz strings, I think you should! The sound of fresh strings of any make sound good for a while, but their clever use of core v winding ratios keeps the sound as well as any I've tried over 45 years - also the way they minimise tension over gauge is extraordinary.

    Customer: R O

  • I need two more sets of these top quality Santa Cruz strings! Thanks for your usual Excellent Service - I will be back.

    Customer: J W

  • A note to say how pleased I am with the new Santa Cruz DADGAD strings, I put them on this morning and they sound and play really good! I'm sure when they have settled down they will sound even better! Also prompt service, so 10/10 all round! Best Wishes

    Customer: D A

  • The Santa Cruz Mids are really good, the sounds quality is lovely across the whole range and a real pleasure to play - absolutely delighted. Thanks for the fine service.

    Customer: E M

  • Hey, the Santa Cruz strings are sounding great on my Guild 30. Very balanced sound and very fast and easy to play - very happy with them!

    Customer: C F

  • "New Santa Cruz DADGAD fitted - what a sound!"

    Customer: M B

  • Just wanted to say thank you for your absolutely impeccable customer service

    Customer: S V